Privacy Policy

GOA ORIGINALS (“Company”, “we”, “our”, or “us”) values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, enquire about our services, or book Goa tour packages with us.

By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

When you enquire or book a package, we may collect:

Full Name
Phone Number
Email Address
Travel Dates
Number of Travelers
ID proof details (if required for booking)
Payment details (processed securely via payment gateways)

B. Non-Personal Information

IP address
Browser type
Device information
Pages visited on our website
Cookies and usage data

2. How We Use Your Information

We use your information to:

Provide and manage your tour bookings
Respond to enquiries and customer support requests
Process payments securely
Send booking confirmations and travel updates
Improve our website and services
Send promotional offers (only if you opt-in)

3. Sharing of Information

We do not sell your personal information.

We may share your information only with:

Hotels and accommodation partners
Transport providers
Activity vendors
Payment gateway providers
Government authorities if required by law

All third parties are required to protect your information.

4. Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no online system is 100% secure, and we cannot guarantee absolute security.

5. Cookies Policy

Our website may use cookies to:

Improve user experience
Analyze website traffic
Remember user preferences

You can disable cookies in your browser settings.

6. Payment Security

All online payments are processed through secure and trusted third-party payment gateways. We do not store your card details on our servers.

7. Your Rights

You have the right to:

Access your personal information
Request correction of inaccurate data
Request deletion of your data (subject to legal requirements)
Opt out of marketing communications

To exercise these rights, contact us at the details below.

8. Data Retention

We retain personal information only for as long as necessary to:

Fulfill booking services
Comply with legal obligations
Resolve disputes

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

10. Changes to This Policy

GOA ORIGINALS reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact:

GOA ORIGINALS
Email: goaoriginals@gmail.com
Phone: +91 9667708538 / +91 8920478257
Address: 80/39B Lower Ground Floor, Malviya Nagar